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Residential Cleaning Frequently Asked Questions
Do I need to be home when you clean?
It's your choice. You can either be there when we come, leave it in a safe place outside your home for us to get (not as recommended because it is not very secure) or the easiest and most problem free way for everyone is to give us a key and the alarm code (if applicable).
How many people will clean my home?
We work in teams of 2-5 cleaning professionals (depending on the size and extent of cleaning needed) of which one is a team leader.
Are teams trained and supervised?
Team members are trained before they are allowed to clean homes for Mariana's House Cleaning Service. We take pride in our work so all employees are educated in the proper cleaning methods. Training is ongoing as new products or new methods come out to ensure you are getting the highest quality work. The team leader supervises the cleaning and at the end of every job makes sure that each task was finished satisfactorily.
What areas does Mariana's House Cleaning Service cover?
We cover the entire Triangle area including Durham, Chapel Hill, Carrboro, Cary, Raleigh, Morrisville, and all surrounding areas. If the house or business is too far there may be an additional service charge added to the job which will be disclosed at the time of the free estimate. Please call or email if you have a question on whether we service your area.
How long has Mariana's House Cleaning Service been doing residential cleaning?
We have been cleaning homes in the Triangle, North Carolina area since 1998.
Do you provide references?
Yes, references are available upon request.
Do you guarantee your work?
Yes, Mariana's House Cleaning Service backs all of it's services with a 100% satisfaction guarantee. If you are not satisfied with the work that we have performed please call within 24 hours of the job and we will reclean at no additional charge. Read more about our service guarantee